Many innovations fail to create social impacts due to lack of involvement of targeted beneficiaries. Given that design thinking (DT) emphasizes on empathy, invention, and iteration, its adoption in creating social innovations can help in reversing this trend.
In this presentation, the application of DT in creation of ITIKI is explained. ITIKI is an integrated system (artificial intelligent algorithms, weather sensors and a mobile Application) that combines weather data with the traditional knowledge of African farmers to predict droughts. ITIKI (https://urida.co.za/) stands for Information Technology and Indigenous Knowledge with Intelligence. It sends farmers drought forecasts via an app or SMS message. The forecasts are also accessible through a web portal, emails and audio files.
Acknowledging that the main driver of ITIKI is the local people’s knowledge on droughts, three design science tools were applied in the entire innovation process leading to high rate of adoption in Kenya, Mozambique and South Africa.